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Contact SimplyCast


SimplyCast’s SMS marketing solution provides several technical support options for you throughout your trial and after you purchase any one our services. Prior to contacting our support staff by phone, we recommend the following order of troubleshooting.

1. Check out the SimplyCast SMS FAQ that contains over 400 answers.
2. Visit the SimplyCast SMS Marketing Blog. Your issue may have been covered recently.
3. Send us an email at customercare@simplycast.com stating your question or issue or enter it in the feedback form
4. Chat with us using the Live Chat feature.
5. If you still have not found an answer, please contact us via phone at 1.877.312.4979 Ext. 2.
You can also submit your question or issue in the feedback form below.

SimplyCast's mailing address is:
7 Mellor Avenue Unit 12B
Dartmouth, Nova Scotia
B3B 0E8

If you still need assistance, the SimplyCast customer care team is always at your service. You can reach us via online chat, email or by phone. Weekdays: 9:00 AM - 5:00 PM (EST)

Bulk SMS Call Us Today

Local: 902-835-8974

North America: 1-877-312-4979
Australia: +61.2.8011.3385
United Kingdom: +44.20.7558.8954

Fax: 902-835-8976

Sales: Ext. 1
Technical Support: Ext. 2
Product Feedback Line: Ext. 4
Marketing: Ext. 5

SMS Marketing Email Us Today

If you are unable to find the answer to your question, please fill out the Support form below. We will respond during regular work hours (Monday - Friday, 9 am - 5 pm EST, excluding all major holidays).

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Client Testimonials

Of all the email marketing tools we've tried in the past, SimplyCast is the most user friendly and cost effective system. The customer service and technical support that we are provided with is truly unbeatable. Keep up the good work everyone! QuotationMark

Cory Goodman


Excellent! Lovely to feel I can persevere with a problem and have it explained thoroughly to me so that I understand and can move on from it! QuotationMark

Michelle

SMS Marketing Blog    


How to Improve Your SMS Marketing Conversion Rate

Here are some tips to help you turn your fantastic SMS messages into more action, and above all, more sales.

8 SMS Marketing Tips Sure to Bring Results

If you are just starting out with SMS marketing, these 8 tips are sure to bring in the results you want.

A+ Rating With the Better Business Bureau

SimplyCast has been a Better Business Bureau Accredited business since December 2000. This means it supports BBB's services to the public and meets the BBB Accreditation standards.

To read further on our A+ relationship with the Better Business Bureau, please go here.

30-Day Money Back Guarantee

The SimplyCast team is so convinced that you will absolutely love our easy-to-use Interactive Marketing products, that we are willing to offer a 30 day, risk free money-back guarantee.

If you are unhappy at anytime within 30 days of purchasing one of our email based services, then simply let us know and one of our customer care specialists will refund your purchase in a prompt and courteous manner.

Contact our customer care team by email or phone at
1.877.312.4979 ext. 2.

Our Best Price Promise

At SimplyCast, we strive to provide our customers with the highest quality service at the best price.

In order to continue to help you grow your business and stay on budget, our promise to you is to provide the best price possible.

If you find a similar service advertised or quoted by another company that is similar to a service offered by SimplyCast, contact us by email or phone with either the website link or quote.

The SimplyCast team knows that our Best Price Promise will keep everyone working hard to please you, so that you can keep enjoying SimplyCast's Interactive Marketing Service and grow your business.

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