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SMS Marketing FAQ

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Share what you know. Answer open questions.

Q. Can I save my messages and use them again later?

A. Yes! By choosing Previous design you can use any message that you have previously created to send out again.

Q. I can't choose an SMS list to send to even though I have a list with numbers in the List Manager, why?

A. Sometimes our list manager can become confused as to which column has the SMS numbers in it. If you're not able to see the SMS list when choosing the recipients head back to the list manager and...

Q. How much does it cost to send an SMS?

A. Roughly 10 cents per message. You can find a full list of rates by clicking on the SMS tab on the pricing page.

Q. How long can an SMS message be?

A. An SMS is limited to 140 characters per-message. Currently SimplyCast does not support multi-message sends.

Q. What reporting information is available after my SMS messages are sent?

A. SMS Reporting currently displays the number of messages sent successfully to your list.

Q. Can I use a contact-based plan with SMS marketing?

A. No, at this time you may only use a credit-based plan (monthly or pay-as-you-go) for SMS marketing campaigns sent through SimplyCast.

Q. How should my SMS numbers be formatted?

A. SMS numbers should contact 10-digit numbers in your list. The numbers themselves can contain dashes, brackets, and spaces between them, and our system will automatically remove these when the text...

Q. How should SMS numbers be stored in my list?

A. SMS numbers in your list should be stored in a field named SMS. This field tells SimplyCast that mobile/cell numbers are contained in this field and allows you to select the list for SMS campaigns.

Q. What is a SMS message?

A. A SMS message is a text message sent to a mobile device, such as a cell phone. ...

Client Testimonials

Of all the email marketing tools we've tried in the past, SimplyCast is the most user friendly and cost effective system. The customer service and technical support that we are provided with is truly unbeatable. Keep up the good work everyone! QuotationMark

Cory Goodman


Excellent! Lovely to feel I can persevere with a problem and have it explained thoroughly to me so that I understand and can move on from it! QuotationMark

Michelle

SMS Marketing Blog    


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8 SMS Marketing Tips Sure to Bring Results

If you are just starting out with SMS marketing, these 8 tips are sure to bring in the results you want.

A+ Rating With the Better Business Bureau

SimplyCast has been a Better Business Bureau Accredited business since December 2000. This means it supports BBB's services to the public and meets the BBB Accreditation standards.

To read further on our A+ relationship with the Better Business Bureau, please go here.

30-Day Money Back Guarantee

The SimplyCast team is so convinced that you will absolutely love our easy-to-use Interactive Marketing products, that we are willing to offer a 30 day, risk free money-back guarantee.

If you are unhappy at anytime within 30 days of purchasing one of our email based services, then simply let us know and one of our customer care specialists will refund your purchase in a prompt and courteous manner.

Contact our customer care team by email or phone at
1.877.312.4979 ext. 2.

Our Best Price Promise

At SimplyCast, we strive to provide our customers with the highest quality service at the best price.

In order to continue to help you grow your business and stay on budget, our promise to you is to provide the best price possible.

If you find a similar service advertised or quoted by another company that is similar to a service offered by SimplyCast, contact us by email or phone with either the website link or quote.

The SimplyCast team knows that our Best Price Promise will keep everyone working hard to please you, so that you can keep enjoying SimplyCast's Interactive Marketing Service and grow your business.

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